Contract Services Representative with German - Brno

Kdo nabízí pracovní pozici:

• Motorola Solutions CZ, Brno

Požadujeme/Department Description:

• The scope of Contract Services department includes end to end processing of contract orders, communication with customers and resolving issues. All of that following internal processes, internal quality goals and working in high transactional environment to meet our customers’ expectations. Administration prevails over communication with customers.

Scope of Responsibilities:

• Processing contract orders – ensuring orders meet bookable criteria, clarifying business exceptions, working with customer to resolve any disputes, system data entry, acknowledging and invoicing the orders
• Service contract renewals – quoting expiring contracts, obtaining purchase orders from customers and administering renewals
• Communication with internal and external customers to resolve issues on pending orders
• Working with quantity and quality targets, working in very customer oriented environment, working with complex procedures and policies, ensuring that contractual data has integrity and compliance
• Working in team oriented environment with focus on work efficiency and continuous process improvement, using latest technologies

Specific Knowledge/Skills:

• Excellent level of German
• Advanced level of English
• Administration or customer service related type of experience desirable
• Ability to work with systems and data entry skills
• Detail oriented personality
• Knowledge of MS Excel
• High level of organization skills and time management
• Ability to work in a team (team player)
• Ability to speak with and visit customers when required
• Professional work attitude, flexible when it comes to a change

Nabízíme/What we offer:

• Great working conditions
• Competitive salary

Employee benefits:

• 5 weeks of vacation, pension and life insurance, health
• benefits, contribution to lunches, language courses
• Personal and professional development
• Structured career path
• Continual free trainings
• Friendly environment

Předpokládaný nástup:

• ihned

Úvazek:

• plný

Lhůta pro přihlášení:

• 25. 03. 2013

Kontaktní informace:

• Daniela Frimlová
• www.motorola.jobs.cz
• fdhj68(at)motorolasolutions.com