Customer Service Representative with English and French/Dutch/German/Polish/Russian

Kdo nabízí pracovní pozici:  

• Motorola Solutions

Požadujeme:

• Advanced English speaking, listening, and writing skills,
• Advanced other language: French, Dutch, German, Polish, Russian,
• MS Office knowledge,
• High level of organizational skills,
• Ability to work in a team,
• Detail oriented personality,
• Patient and understanding nature.

Advantage:

• Experience of a support center environment
• Understanding of excellent customer service

Nabízíme/We offer:

• This is great opportunity how to start your career and get valuable experience!
• Working in a multi-task environment.
• Competitive salary and target driven bonuses
• Satisfaction from executing a job that influences millions of other people
• Continuous training and development
• Language courses
• 5 weeks of vacation
• Pension and Life Insurance
• Health benefits
• Contribution to lunches

Předpokládaný nástup:

• Negotiable

Úvazek:

• 1

Lhůta pro přihlášení:

• 30. 4. 2014

Kontaktní informace:

• Alena Šafaříková
• Talent Acquisition Specialist
• M: +420 734 769 394
• O: +420 533 336 129
• E: knbt87(at)motorolasolutions.com

Další informace/Overall purpose of position:

• General responsibilities are to manage customer inquiries about repairs (via telephone, fax and email) and to manage problem cases from beginning to end. This includes but is not limited to RMA processing, Customer support, and Customer exceptions. Maintain an accurate on-line record of all issues and provide a single point of contact and escalation for all problems. Confer with other specialists, departments or management as necessary to resolve issues.