Customer Support Representative with German - Brno

Pracovní pozice:

• Customer Support Representative with German

Kdo nabízí pracovní pozici:

• Motorola Solutions CZ, Brno

Požadujeme/Scope of Responsibilities:

• Provide support related to the operation and escalation of all customer service related activity in a responsible and professional manner.
• Responsible for inputting all communications (i.e. fax, e-mail, and voice messages) into the call management system.
• Reconcile any faxes, e-mails, etc. received from Customers on a daily basis.
• Create price quotes and replacement unit processing for Customer when applicable.
• Follow up on all outstanding issues within appropriate timeframe.
• Perform additional duties and responsibilities as assigned by supervisor

Specific Knowledge/Skills:

• Excellent English: speaking, listening, and writing skills
• Excellent German: speaking, listening, and writing skills
• High level of organizational skills
• Ability to work in a team (team player)
• Detail oriented personality
• Patient and understanding nature
• Able to work under pressure
• Experience of a call/support centre environment is a plus

Nabízíme/We offer:

• Structured career path with clearly defined progression
• Competitive salary and target driven bonuses
• Continuous free training and development
• Language courses
• 5 weeks of vacation
• Positive working environment
• Pension and Life Insurance
• Health benefits
• Contribution to lunches

Předpokládaný nástup:

• ihned

Úvazek:

• 1,0

Lhůta pro přihlášení:

• 31. 1. 2013

Kontaktní informace:

• www.motorola.jobs.cz, e-mail: fdhj68(at)motorolasolutions.com